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Return Policy

Smartgain offers a 30-day return policy on most products

  • Returns in new condition with original packaging and accessories are eligible to receive a refund
  • Returns must include the receipt or invoice as proof of purchase, as well as a copy of the RMA (Return Merchandise Authorization) issued by Smartgain
  • Returns must be postmarked within 30 days of original ship date
  • Only products purchased from Smartgain.ae or from Smartgain via phone are entitled to a refund
  • Refunds will be credited to the original method of payment in the amount of your original purchase price, less any shipping charges
  • Customer is responsible for return shipping charges

FREE SHIPPING

On Orders Over $199

SATISFIED OR REFUNDED

30-Day No Hassle Return Policy

TOP-NOTCH SUPPORT

Available Monday - Friday

TRUSTED ADVISOR

Over 5 Years In Business